Terms & Conditions

Cosmo91 Terms & Conditions – Complete Guide to Using the Platform

This page contains the complete rules and guidelines governing the use of all cosmo91 services. It is important to read these terms before creating an account or taking part in any betting or gaming activity.

Last Updated: 1 July 2026  |  Version: 3.2
Binding Agreement International Standards In plain English 18+ Only
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Main Sections
18+
Age restriction is mandatory
24/7
Support Available
v3.2
Current Version

Key Highlights of the Terms & Conditions at a Glance

Get a quick overview of the key points before reading the full terms and conditions.

Account Eligibility

To open an account on cosmo91, you must be at least 18 years old and hold a valid Bangladeshi mobile number. Each person may hold only one account.

Payments & Withdrawals

Cosmo91 does not charge any transaction fees on deposits or withdrawals. However, all transactions must be made using a payment method registered in your own name. Wagering requirements apply to bonuses.

Bonuses & Promotions

Every bonus offer on cosmo91 comes with its own wagering requirements. Once a bonus is accepted, withdrawals may be restricted until those requirements are met. The full terms are clearly listed on the offer page.

Security & Privacy

You are responsible for the security of your own account. Never share your password or OTP with anyone. cosmo91 will never ask for your password by phone or message.

Responsible Gaming

Cosmo91 takes responsible gaming seriously. Users can set their own limits at any time, and if any signs of problematic behaviour arise, a request to temporarily suspend the account can be made.

Violations & Penalties

Cosmo91 reserves the right to suspend or close an account without prior notice if any terms are violated. Withdrawals obtained through fraudulent activity may be voided.


Section 01

Eligibility & Applicability

By using the cosmo91.net website and its associated mobile application, you automatically agree to abide by these Terms & Conditions. These terms constitute a legally binding agreement between cosmo91 and its users.

These terms and conditions apply to all cosmo91 services — including Sports Betting, Live Casino, Lottery, Games, Vouchers, and all financial transactions. If you disagree with any part of these terms, please refrain from using cosmo91's services.

These terms and conditions have been drafted in accordance with Bangladeshi law and international gaming regulatory frameworks. In the event of any dispute, the English version shall serve as the authoritative reference.
Section 02

Account Registration & Usage

Each user on cosmo91 is allowed only one account. Creating multiple accounts under the same name or from the same device or IP address is strictly prohibited. If detected, all associated accounts will be closed and the relevant balances may be forfeited.

It is the user's responsibility to ensure that all information provided at registration remains accurate and up to date. Registering with incorrect details may cause problems with withdrawals or verification later on.

  • Provide your correct name, mobile number, and date of birth when registering
  • Keep your password strong and change it regularly
  • Creating an account under someone else's name or with false information is not allowed
  • Login credentials must not be shared with or given to anyone else
  • Holding multiple accounts under the same identity is prohibited
  • Contact support to update your information
Section 03

Age Verification & KYC Process

Cosmo91 strictly enforces an 18+ policy. Your age is verified at the time of account registration. cosmo91 may request a national ID card, birth certificate, or passport at any time for age verification purposes. Account functionality may be restricted until verification is complete.

The KYC (Know Your Customer) process is a critical part of cosmo91's security framework. Completing KYC is mandatory for large withdrawals (generally above ৳10,000).

Important: Anyone under the age of 18 is strictly prohibited from holding an account or using any services on cosmo91. If such a case is detected, the account will be terminated and all balances forfeited.
Section 04

Deposits, Withdrawals & Financial Transactions

All financial transactions on cosmo91 are conducted in Bangladeshi Taka (BDT), except for crypto payments. The minimum deposit amount is ৳500 (৳1,000 for bank transfers), and the same minimum applies to withdrawals.

Cosmo91 does not charge any transaction fees on deposits or withdrawals. However, if the payment gateway or bank applies its own fees, those will be borne by the user. Withdrawals will only be sent to a payment method registered in the user's own name.

  • Always send deposits to the active number shown on the cosmo91 page
  • Save your transaction ID and enter it in the confirmation form
  • Use your own registered number for withdrawals
  • Transactions via third-party payment methods are not accepted
  • A new withdrawal cannot be submitted while one is still being processed.
  • A maximum of three withdrawal requests per day (standard members)
Section 05

Bonuses, Promotions & Vouchers

Cosmo91 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which are detailed on the offer page. By accepting a bonus, you automatically agree to those terms.

Bonus funds cannot be withdrawn until the wagering requirements have been met. For example, if a bonus carries a 5x wagering requirement and the bonus amount is ৳1,000, you must place a total of ৳5,000 in bets before a withdrawal becomes available.

Important Information About Bonuses
  • Each promotional bonus may only be claimed once (unless otherwise stated)
  • Voucher codes must be used within the specified validity period.
  • Claiming bonuses multiple times from the same device or IP address is prohibited
  • Bonuses cannot be transferred to another account.
  • cosmo91 reserves the right to modify or cancel any bonus offer at any time
Section 06

Betting Rules

Every bet placed on cosmo91 is considered final and cannot be changed or cancelled once confirmed. Always double-check the odds and stake before placing your bet.

In live or in-play betting, odds can change at any moment. Payouts will be determined based on the odds confirmed at the time the bet is placed. If a bet is confirmed at incorrect odds due to a technical error, cosmo91 reserves the right to void that bet.

If a match or event is abandoned, postponed, or left incomplete, a decision will be made in accordance with cosmo91's betting rules. In most cases, the original stake will be refunded.

  • Review the odds and rules carefully before placing a bet
  • In a parlay or combo bet, all selections must be correct to win the reward.
  • Confirmed bets cannot be changed or cancelled
  • Pre-match bets are not accepted after a match has started.
  • cosmo91's decision is final in the event of a dispute
Section 07

Prohibited Activities

Certain activities are strictly prohibited on cosmo91. These restrictions exist to ensure the platform runs fairly and to protect the interests of all users.

If any of the following activities are detected, the account will be immediately closed and all balances may be forfeited.
  • Using bots, scripts, or automated software to place bets
  • Creating multiple accounts to abuse the bonus system
  • Placing bets using match-fixing or insider information
  • Money laundering or transactions involving illegal funds
  • Deliberately exploiting technical glitches on the platform
  • Deceiving or harassing other members
  • Behaving rudely or abusively toward staff
  • Using fraudulent or stolen payment methods
Section 08

Account Suspension & Closure

Cosmo91 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances: breach of Terms & Conditions, fraudulent activity, failure to complete KYC verification, or instruction from a regulatory authority.

Users may also voluntarily close their own account. Please withdraw any remaining balance before permanently closing your account. Closed accounts generally cannot be reopened.

Under cosmo91's responsible gaming policy, users may activate a temporary self-exclusion at any time. During the specified period, no activity will be permitted on the account.

Section 09

Responsible Gaming Policy

Cosmo91 believes that betting and gaming should be a source of entertainment, not financial stress. That's why we encourage all members to play responsibly.

The following features are available free of charge to all cosmo91 members: setting daily, weekly, or monthly deposit limits; temporary or permanent self-exclusion; betting history review; and cooling-off periods.

Need Help

If you feel that betting is having a negative impact on your life, please reach out to cosmo91 support. Our Responsible Gaming team is here to help you take the right steps. Visit the Responsible Gaming page to learn more.

Section 10

Dispute Resolution Process

If you have a dispute with cosmo91, please contact the support team via live chat or email first. Most issues are resolved within 24 to 48 hours.

If a resolution cannot be reached at the support level, the matter will be escalated to cosmo91's senior management. In betting-related disputes, data recorded in cosmo91's system will serve as the primary source of reference.

  • Dispute submission deadline: within 30 days of the incident
  • Written complaints: support@cosmo91.net
  • Keep a record of the ticket number for every complaint submitted
  • International arbitration procedures will be followed in the event of an unresolved dispute
Section 11

Terms Update Policy

Cosmo91 reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, members will be notified in advance via email or in-app notification.

Continuing to use cosmo91 after updated terms have been published will be considered acceptance of the new terms. Please make a habit of reviewing this page regularly.

The date of the most recent update to these Terms & Conditions is always shown at the top of this page. Current version: 3.2 (1 July 2026)।
Section 12

Contact & Support

If you have any questions about these Terms & Conditions or need clarification on any section, please reach out to the cosmo91 support team. Our team is always ready to assist you in Bengali.

Live Chat

24/7 live support. Click the chat button at the bottom right of the app or website.

Email

Support@cosmo91.net – responses are typically sent within 24 hours.

What You Need to Know About the Terms

Reading terms and conditions can feel like a chore, but knowing the key rules is essential to playing safely on cosmo91. If an issue comes up later, "I didn't know" won't be an option — so it's worth taking a few minutes to go through them now.

Bonuses are a common source of confusion for many users. Every bonus on cosmo91 comes with wagering requirements — this is in place to prevent bonus abuse. If you receive a ৳1,000 bonus and want to withdraw it straight away, that's not possible. The bonus must be used for betting, and a specific turnover amount must be reached before a withdrawal can be made. A user from Chattogram once shared: "The first time I claimed a bonus, I didn't read the terms. Then I figured out why I couldn't withdraw right away. Now I always read the conditions before accepting any bonus."

Cosmo91's payment policy is straightforward — all transactions must be made through a payment method registered in your own name. Many users try to withdraw to a friend's or family member's number, but this is not permitted. This rule exists not just to protect cosmo91, but to protect you as well. Funds sent to an account not in your name are extremely difficult to recover.

Users share responsibility for keeping their cosmo91 accounts secure. Simple precautions — never sharing your OTP, avoiding logins on public Wi-Fi, and changing your password regularly — go a long way in reducing the risk of account compromise. cosmo91 will never call or message you to ask for your password or OTP. If anyone does, it's a scam.

In the event of a betting dispute, data recorded in cosmo91's system is the definitive reference. Screenshots or recollections are difficult to rely on as proof. Make a habit of saving key bet details promptly and reviewing your account's transaction history regularly.

Cosmo91 views these Terms & Conditions not merely as a legal document, but as the foundation of a transparent relationship with its users. The rules apply equally to everyone – from high-stakes bettors to casual ones, and from long-time members to newcomers. This consistency is what keeps cosmo91 trustworthy over the long run.


Terms & Conditions FAQ

Setting up Two-Step Verification (2FA) on cosmo91 is straightforward. Just follow the steps below:
  1. Log in to your account and click the profile icon in the top right corner.
  2. Go to the "Security Settings" option.
  3. Enable the "Two-Step Verification" or "2-Step Verification" toggle.
  4. An OTP will be sent to your registered mobile number — use it to confirm.
  5. From now on, you'll receive an OTP on your mobile every time you log in or make a withdrawal.
With 2FA enabled, even if someone knows your password, they won't be able to log in without access to your mobile device. cosmo91 recommends that all members keep this protection active. If you experience any issues, please contact live chat support.

Getting started with Sports Betting on cosmo91 is simple. You can place bets on cricket, football, tennis, basketball, and all other popular sports.

Key Steps:

  1. Log in to your account and add funds to your wallet.
  2. Go to the "Sports" section and select football or your preferred sport.
  3. Browse the list of ongoing or upcoming matches. Odds will be displayed alongside each match.
  4. Click on the odds of the team you want to bet on – a "Bet Slip" will open.
  5. Enter your bet amount. The potential payout will be calculated and displayed automatically.
  6. Press the "Confirm Bet" button.
To understand odds: if a team has odds of 2.50 and you bet ৳1,000, a win returns a total of ৳2,500 (your original ৳1,000 plus ৳1,500 in winnings). Higher odds mean a lower probability of winning but a greater potential payout.

You know the terms — now join cosmo91

Done reading the terms? Open your account safely now and start playing on one of Bangladesh's most trusted platforms.


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