The security of your personal data at cosmo91 is our top priority. This page explains in detail what data is collected, why it is collected, how it is stored, and what your rights are.
Key Highlights
Get a quick overview of the key points before reading the full policy.
Cosmo91 stores all your personal data on encrypted servers. Only authorized personnel may access the data, and only for specified purposes.
Your name, phone number, payment details, and betting history are never sold or transferred to any third party. At cosmo91, this is an absolute and non-negotiable policy.
You have the right to request access to, correction of, or deletion of your data. cosmo91 is obligated to fulfil these requests in a timely manner.
Cosmo91 uses cookies on its website to improve services. You also have the option to disable non-essential cookies.
In the event of a data security incident, cosmo91 will notify the affected users within the legally required timeframe.
Cosmo91's privacy policy is built in accordance with GDPR and international data protection standards. User rights are recognized within this international framework.
Cosmo91 collects two types of data from users – information you provide directly, and information collected automatically. Full details are outlined below.
| Data Type | What's Included | Collection Period |
|---|---|---|
| Identity-Related | Name, date of birth, National ID number (for KYC) | During Registration and KYC Verification |
| Contact Information | Mobile number, email address | At Registration |
| Financial Information | Last 4 digits of payment method, transaction history | On Every Transaction |
| Usage Data | Login timestamps, betting history, and preferred games | While Using the Platform |
| Device Information | IP address, device type, browser version | Automatically at every session |
| Location Information | Country and approximate city (derived from IP address) | At the Time of Login |
Cosmo91 does not collect any data without purpose. Every piece of information has a specific reason behind it. The various purposes are described in detail below.
Cosmo91 servers operate in internationally certified data centers. Each server is protected by multiple layers of security. The following practices are followed when storing your data.
All data travelling from your browser or app to cosmo91's servers is encrypted in transit. No one can intercept or read this data along the way.
Cosmo91 never sells your personal data. However, limited information is shared with specific partners where necessary to operate the service – always under contractual confidentiality agreements.
Cosmo91's website and app use cookies and similar technologies. These are necessary to enhance your experience and ensure the system functions correctly.
Cosmo91 uses three main types of cookies: essential cookies (to keep your login session active — these cannot be disabled), functional cookies (to remember your preferences), and analytics cookies (to understand site usage statistics). cosmo91 does not use advertising or third-party tracking cookies.
Cosmo91 believes every user should have full control over their own data. Under GDPR and international data protection laws, you have the following rights.
You may request to see what information cosmo91 holds about you. Responses are typically provided within 30 days.
You can request corrections to inaccurate or outdated information. Contact support and it will be updated as soon as possible.
After closing your account, you may request deletion of your data. Everything will be removed except information we are legally required to retain.
You may request that your data be used only for specific, limited purposes.
You may request a copy of your data in a machine-readable format.
You have the right to object to certain types of data processing, particularly for marketing purposes.
Cosmo91 does not retain your data longer than necessary. Different retention periods apply to different types of information.
Cosmo91 strictly does not provide services to anyone under the age of 18. The platform is designed exclusively for adults.
Cosmo91 updates this Privacy Policy from time to time to keep pace with changes in technology and applicable laws. For any significant changes, members will be notified in advance via their registered mobile number or email.
The updated policy takes effect from the date of publication, and the "Last Updated" date at the top of this page will be updated accordingly. Continued use of the service will be considered acceptance of the new policy.
For any questions, complaints, or requests regarding the Privacy Policy, please reach out through the channels below.
Privacy@cosmo91.net
For all data protection matters. Responses are provided within 72 hours.
Support@cosmo91.net
For general inquiries. You can also reach us via live chat.
Detailed Discussion
Using any online platform means sharing some data – that's unavoidable. The real question is where that data goes and how it's used. cosmo91 is committed to being fully transparent about this, because trust cannot exist without openness.
Many users ask: "Does cosmo91 share my bKash number with anyone?" The answer is no. Your mobile number is used only to verify transactions and communicate with you directly. It is never passed on to any third party – and certainly not to advertisers.
Some users are concerned about their IP address being logged when they sign in to cosmo91. This is a necessary security measure. If your account is ever accessed from an unrecognized location, cosmo91 can detect it and alert you. One member from Mymensingh shared: "When I lost my phone, I contacted cosmo91 Support. They terminated all active sessions and helped me set a new password. It was only possible because of the IP logs."
Many users feel hesitant about KYC verification. Is it really safe to submit your National ID details? cosmo91 stores this information in an internationally certified, encrypted system. Only designated members of the KYC team can access it when necessary – no outside party can reach this data. And even without completing KYC, smaller transactions are still possible; it is only required for larger withdrawals.
When using the cosmo91 app, it will request certain permissions on your phone. Camera access is used for KYC document scanning, and storage access is for saving app data. cosmo91 will never ask for permission to access your contacts or read your messages. If you ever receive such a request, it is definitively a fake app.
Regarding marketing messages — cosmo91 asks for your preferences at the time of registration. If you do not wish to receive promotional SMS or notifications, you can opt out then and there, or disable them later from your profile settings. Once you withdraw your consent, your data will no longer be used for that purpose.
In short, cosmo91's privacy policy is not just a document on paper – it is reflected in day-to-day operations. Data protection is built into every employee's training, and privacy impact is considered at every stage of new feature development. User trust is cosmo91's most valuable asset.
Frequently Asked Questions
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License & Legitimacy:
Cosmo91 operates under a license issued by an international online gaming regulatory authority. Licensing details are available at the bottom of the site. As a licensed platform, cosmo91 is subject to regular audits.
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